common questions


Answers to the most asked questions.

Below, you will find a list of the questions most frequently asked by potential clients & their loved ones.

Frequently Asked Questions

Questions & Answers

Do Residents Have Private Rooms?

Yes, our residential treatment program in Arizona offers private and semi-private rooms.

What is the Family Program Like?

Our Family Program offers clients an opportunity to invite their family members to be part of their healing and recovery. Family is a crucial part of the recovery process. Loved ones are educated on substance abuse disorders and how to help. This time allows for a safe space to process the years of pain that are brought on by addiction. Families leave with renewed hope and new tools to use while supporting their loved one on this new path to recovery.

What Can I Do About My Job While I'm in Treatment?

If you’re planning to inform your employer about your treatment, it’s important to first become familiar with your rights, your insurance benefits, and the medical leave policies at your place of work. Seven Arrows Recovery’s case management team can help assist you in the process. We’re here to support your professional success in treatment, while maintaining confidentiality regarding medical and disability rights.

What is the Admissions Process?

We pride ourselves on being the best rehabilitation center in Arizona, and we are available 24/7 to assist you. Call (866) 986-2550 to speak directly with someone who understands what you are going through. We will help you walk through the process. You can also complete the web form and a caring professional will contact you to talk about why you are seeking treatment, and to answer any questions you may have about the admissions process.

Do You Accept Insurance?

Yes, we accept most major insurance companies. Please contact (866) 986-2550 for additional information about our admissions process.

What is Your Holistic Approach to Treatment?

Holistic practices are nontraditional means to heal all aspects of the self including mind, body, and spirit. Our team sees these fundamental pillars as inter-connected. A holistic approach aims to address all aspects of a person’s sense of self. We strive to care for a person’s overall well-being, rather than targeting any single element of an individual’s symptoms or behaviors. A holistic approach to treatment for drug and alcohol abuse improves treatment success and supports a lasting and sustainable change in lifestyle.

What if I Have Special Dietary Needs?

Through the course of treatment we understand that food can play a very important role in both the comfort and well being of a person who is recovering from an addiction. Our culinary team is committed to tailoring meals to meet any specific dietary needs. We are prepared to respond to all preferences, food allergies, or religious requirements with nourishing and satisfying options for those who need them.

What's the Benefit of an Inpatient Program?

Residential treatment centers with inpatient programs give you the opportunity to focus on your personal recovery without the distractions and stressors of daily life. The experience allows for a time to heal from drug and alcohol addiction and to reset in a supportive environment. At Arizona Center for Recovery, you will be encouraged to address all the aspects of your life through a recovery program that supports your personal journey to long-term recovery. We will help you to discover and implement tools to restructure your life for a healthier future. Our treatment center in Arizona is a healing place, surrounded by people who care about your success.

Frequently Asked Questions

Admissions FAQ

What are the steps of the admissions process?

1. Discuss your personal needs with an admission coordinator. 

2 .Discuss financials and or insurance benefits. 

3. Schedule and complete a brief free intake assessment with your admissions coordinator. 

4.Arrange travel to Seven Arrows. (unless detox is required first)

Does Seven Arrows Recovery accept insurance

Yes! Seven Arrows accepts all private health insurance with out of network benefits. We also Accept the American Indian Health Plan (AIHP) and have relationships with several Native American Tribes, who often cover the costs of a member.

Is Seven Arrows Recovery accredited?

Yes, Seven Arrows is fully licensed by the state, and also holds a JCAHO

Do you offer financial assistance?

We do our best to meet clients and their families where they are at, we are also able to guide you through obtaining financing through traditional banking.

What are your private pay costs?

Cost will vary based on a client’s needs, and time required in the program. Call for more information about costs and your specific needs 

How is Seven Arrows Recovery different from other programs?

Seven Arrows Recovery utilizes a combination of body-based interventions from ancient wisdom traditions and traditional psychotherapy methods to address the psychological, spiritual, emotional and physiological needs of each individual, creating a more integrative, effective, and holistic approach to healing. We offer a Salutogenic asset focused approach designed to support the whole individual instead of treating only the symptoms. 

Our facilitators have received trauma informed training and many are certified trauma professionals or support staff. 

Ongoing trauma informed training for staff is provided by our clinical director. We adhere to a trauma informed mindset, integrate trauma informed principles and offer a trauma informed method in all aspects of our agency. 

At Seven Arrows Recovery, we realize the widespread impact of trauma, adversity and toxic stress. We understand that trauma increases the potential for addictive behaviors and we deliver paths for recovery by helping individuals heal the core root of their suffering. We recognize the signs and symptoms of trauma in clients, families, and staff. We respond by fully integrating knowledge about trauma into our policies, procedures, practices, and curriculum thus seeking to actively resist re-traumatization. We utilize a Salutogenic approach and see challenging behaviors as a way to adapt or mitigate to lessen pain/discomfort. We encourage self-empowerment and ask “what happened to you and how did your nervous system respond when it happened?” instead of “what’s wrong with you?” We seek to validate the humanity of the individual and seek to assist clients in activating their own inner healing wisdom. 

At Seven Arrows Recovery, we are nervous system informed. Recent developments in neuroscience, somatic psychology and trauma research are opening the door for an exciting synthesis of ancient wisdom traditions and Western approaches to healing. We are experiencing a historical shift from the traditional cognitive (top down) approach to therapy to an approach more heavily focused on body awareness, sensations, and regulation (bottom up). Traditional cognitive approaches often prove ineffective due to a client feeling unsafe, being disembodied, hypersensitive or dissociated. Bottom-up approaches allow clients to begin the therapeutic process with a focus on psychoeducation, awareness and self-regulation, allowing for a greater capacity to heal.  

What do I bring to rehab?
  • Your identification card
  • Insurance card
  • A credit or debit card
  • Comfortable Clothing
  • Think life at a ranch retreat, things like sweat pants, jeans and yoga pants, sneakers, flip flops, boots for horseback riding, t-shirts, pajamas, sweaters, jackets and warm clothing. Don’t forget exercise options.
  • If you’ll need send a certified letter (to probation, judge, lawyer, employer, EAP, therapist, doctor, etc.) please bring their name and contact info
Are my family members or friends allowed to visit?

Yes, we have visitations every Sunday, between 2-5PM

What if my loved one is not ready for treatment but needs it?

Our admissions team has helped thousands of families through this difficult situation. Often, with their help, we can encourage clients to accept help. We also have an interventionist who can come to you, educate the family, conduct an intervention, and then travel with the client to treatment.

What happens if I have a pending legal issue?

Seven Arrows Recovery can provide an acceptance letter to present to the court. This often allows for a hearing to be pushed out past the treatment period.

What happens if I need to travel for treatment?

Getting away from negative people,places and things is the best way to focus on your own personal recovery.  We can provide local transportation from the airport, train or bus station.

What do I tell my employer I am going to treatment?

This is always up to the individual.The United States has protections for privacy of medical conditions. While some may be comfortable admitting addiction to a supervisor, many tend to keep their anonymity by simply notifying Human Resources that they are taking FMLA. (Family And  Medical Leave Act) Businesses typically give 15 days for the employee to have the required documentation completed and returned. FMLA can be taken for up to 12 weeks per calendar year.

How do I tell my loved ones where I am going?

While many are fearful of sharing this information, families tend to find relief in hearing such news. Often they suspect something, and want to help, but don’t know how, without offending the person with an addiction.  Our Team is also happy to have these conversations with them for you, or with you.

What do I tell my probation officer if I am going to treatment?

Probation Officers want to see their probates get better. Often offering amnesty to those who come forward, rather than getting caught. You may share our contact information with them, and explain that Seven Arrows Recovery will be in direct contact with them during your treatment. We will complete and send any required paperwork to their offices to ensure trust.

We are here for you.

Transform Your Life. Call Us Now.

Get in touch with the caring team at Seven Arrows Recovery today and find out how we can help you have a life changing experience at our drug & alcohol rehab in Arizona.

Frequently Asked Questions

Clinical FAQ

What therapies do you provide?

Nervous-System Informed Approaches, Psychodrama, Art Therapy, Motivational INterviewing, EMDR, Accelerated Resolution Therapy, Cognitive Behavioral Therapy, Dialectical Skills Training, Equine Assisted Learning, Meditative Movement Groups, Trauma Informed Yoga, Life Skills, Case Management, Narrative Exposure Therapy, Seeking Safety, Harms Reduction Approach, Salutogenic Asset-Focused Approach, Strengths Based, Person Centered.

How often do clients attend therapy?

Clients attend 4 hours of group psychotherapy per day and 2 hours of adjunctive therapy. Clients also receive 1-2 individual sessions per week and 1-2 family support sessions per stay.

Is this a 12-Step or SMART Recovery program?

We offer both as well as exposure to Wellbriety, REcovery Dharma and other recovery support communities.

Is there 24/7 on-site medical care?

Not at this time although we do have on call 24/7 psychiatric and nursing support – nursing support is on staff up to 40 hours per week – all staff are trained in First Aid/CPR

What is the difference between outpatient and inpatient?

We offer a residential service which means you live on site during your stay and receive services daily. 

What aftercare programs do you provide?

We currently refer out for our aftercare and are networked with like-minded IOP/PHP, sober living and individual therapists throughout the country. We assist clients in scheduling all aftercare appointments prior to discharge.

Do you have an alumni program?

Yes we offer weekly alumni support groups, alumni speaking opportunities, alumni events and facebook page. 

Do you have an alumni program?

Yes we offer weekly alumni support groups, alumni speaking opportunities, alumni events and facebook page. 

How long is detoxification?

Detox can last 5- 10 days depending on the substance – our level of care does not offer detoxification services. 

How long can I expect to be in treatment?

Treatment stays range from 30, 45, 60 and 90 days depending on your unique needs. Research suggests that engagement in a 90 day treatment program, followed by a step down to outpatient services, offers the best chance for recovery. 

Is my treatment confidential?

We adhere to strict HIPPA and 42 CFR Federal Regulation which ensures your confidentiality in substance use treatment. We are not able to confirm or deny your participation in treatment without your permission and a written release of information. 

How many times a week will I receive individual therapy?

 1-2x times per week unless additional sessions are needed

How will my family participate in treatment?

Your family is invited to participate in 1-2 family support sessions during your stay. We are also available to offer education, resources and support to your family throughout your treatment.

Is there a Psychiatrist on staff?

We have a psychiatrist available for our staff 24/7 and for clients to attend virtual visits as needed.

Frequently Asked Questions

Facility FAQ

What do the bedrooms include? (private, TV’s, etc)

Bedrooms have their own bathrooms. Heating, air conditioning, and walk-in closets typically have two beds, a desk, and a dresser.

What amenities does your facility have?
  1. Indoor and outdoor fitness area with gym equipment 
  2. Music room 
  3. Equine Assisted Learning
  4. Massage therapy 
  5. Gardening
  6. Weekly AA meeting
  7. Sweat Lodge
Am I allowed to use technology (phones or laptops) while in the program?

You will have access to your phone after dining for a half hour every night and also during case management time. Laptops are only available during case management time.

Is smoking or vaping allowed at Seven Arrows Recovery?

Yes, smoking and vaping is allowed (as long as the vaping device has disposable cartridges

Will I have a roommate?

Yes, each Bedroom has accommodations for two persons

Do I need to bring my current prescriptions with me?

Yes, as long as the medication is NOT a Schedule 2 controlled substance

Am I allowed to bring books or magazines with me?

Yes, as long as the Magazines or books are not explicit

What if I have a business call for work?

Accommodations can be made with the case manager.

Will I have access to money or my wallet while I am in treatment?


Is housing co-ed or gender specific?

The Main Lodge is split into two wings a male and female side  

Can I bring my pet with me?